Creative Vibes by D Silmon â Store Policies
1. đŚ Shipping
We currently offer standard U.S. shipping based on weight and location at checkout.
Flat-rate shipping ($9.99) and free shipping on qualifying orders are coming soon to make your experience even better.
All orders are carefully packaged and shipped from Texas within 3â5 business days (MondayâFriday, excluding holidays) and shipped via USPS, UPS, or FedX ( Your choice at Checkout)
Youâll receive tracking information once your order is on its way.
During high-volume times, such as collection launches or vendor events, please allow extra time.
2. đ Returns & Refunds
Due to the handmade and one-of-a-kind nature of our pieces, all sales are final.
If your item arrives damaged, please contact us within 3 days of delivery with a photo and your order number.
We will gladly work with you to resolve the issue through a replacement or store credit.
3. Cancellations & Changes
Once your order is placed, we are unable to modify or cancel it.
Please double-check all shipping information before submitting your order.
4. Custom Orders
Custom pieces are made just for you and are not eligible for return, refund, or cancellation.
Production time may vary based on your design. Please allow additional time and review all details carefully.
5. Privacy Policy
We respect your privacy and are committed to protecting your personal information.
Your information is used only to fulfill your order, communicate with you, or meet legal requirements.
We never sell or share your personal data.
6. Terms & Conditions
By placing an order with Creative Vibes by D Silmon, you agree to the policies outlined above.
We reserve the right to update or revise these terms at any time.